For the KARL MAYER GROUP, after-sales service means more than just supplying spare parts and providing reactive services. The global player takes a holistic view of the subject and offers “Care Solutions” aimed at maximizing the overall effectiveness (OEE) of its machines and minimizing operating costs (OpEx). It’s all about service4you and more: expert support, supply of spare parts and online services. In particular, a strong focus on digital support offerings means that customers benefit from unique next-level support. Anyone wishing to take advantage of this will have quick and easy access to the individual solutions through a new, clearly structured Customer Portal. The new platform and its features will be available at the KARL MAYER GROUP’s stand at ITMA, hall 4 B119 of Fiera Milano,for visitors to get to know and try out. First insights and advance information on further exhibition highlights from Care Solutions can be found below.