FAHI-Q INNOVATION is a renowned manufacturer, supplier, and exporter of automatic screen-printing machines and equipment in Coimbatore, India. Since its establishment in 2019, the company is providing cutting-edge solutions that empower businesses in the printing industry. Their commitment to continuous innovation and unmatched service quality has earned them a reputed position in the market. The company is committed to core values of integrity, excellence, and innovation. Their goal is to be the leading provider of automatic screen printing machines globally, while fostering long-term partnerships with valued clients. To know more about the company and their future plans, our editor, Arvind Kumar, Knitting Views recently interviewed Mohamed Ansar, Sales Head.
Tell us about your background, your journey as a Sales Head with FAHI-Q?
After completing my bachelor’s degree in engineering I worked as a deputy maintenance in charge for 5 years in a medical factory at KSA. Later on I took charge as a Printing Manager for our R&D printing unit in which I gained more knowledge about the printing process and the machines. From there I started doing marketing for our machines and now leading the sales team completely.
Can you tell more about your company? What are the different products you are manufacturing?
We are into this field for the past five years as a manufactures of automatic Screen printing machines, which is located at Comsia Industrial Estate, Coimbatore, Tamil Nadu. The facility has complete setup for a machineries manufacturing unit which has CNC, VMC machines, laser cutting, bending machines, and fabrication works etc. in-house. As of now we manufacture and supply octopus type automatic screen printing machines. Oval type screen printing machines and digital printing machines are in our R&D works which is expected to complete within 2-3 Months.
What is your vision statement? Where do you see FAHI-Q in next 3-5 Years?
Our vision is to upgrade the printing industry and making them more competitive by providing good quality machine at an affordable cost and prompt service backup. With power of a highly skilled team, emphasis on quality, integrity and assurance of reliability, we want to be known as a leading exporter of garment printing machines and equipment from India in next 3-5 years.
We understand the challenges faced by businesses in the printing industry, and our mission is to provide them with reliable and efficient solutions. By combining the latest technologies, superior materials, and rigorous quality control processes, we deliver products that exceed expectations.
How many installations you have in India? Are you exporting also and which are the major export countries?
As of now it’s about 270+ machines all over India. And yes, right now we are in the process of exporting machines to Bangladesh and got enquiry from some other countries like Srilanka, Indonesia and Vietnam too.
What are the major projects done by you? Name some of your top clients?
The major project are, we supplied a machine (24 pallets) to Rajavinayagam Printing which is considered to be a globally first ever manufacturer (FAHI-Q) to produce a machine with 24 pallets in octopus type screen printing. It is hard to mention our top clients as we value each one of our clients as top priority. Some of our clients are SKL Exports, Tiruppur, Shreenidhi Apparels, Tiruppur, Skyline Exports, Business Park who are having 7 FAHI-Q machines, KR creations and more. Some clients from Ludhiana are Madaan Hosieries Pvt Ltd, Shree Roop Ji Creations, MJ Oswal Pvt Ltd. Chopra Fashions. We also supplied 20+ machines to Kolkata, 4 machines to Bengaluru, 2 machines to Saharanpur and a machine to Mumbai as well.
What is FAHI-Q’s success mantra?
That is very simple. Not to think about making more profit in a machine, making a deal, supplying a good quality machine at an affordable cost and offer them a prompt support to service that will create a nice bond between us, so whoever thinks of buying another machine, they obviously choose us by word of mouth that reaches well.
What about your service team and network in India?
Yes, after sale service support should be done in a proper way otherwise People will kick off you like anything. The first box we ticked when we started supplying the machines is to give proper service support for the machines that too on 24/7 basis. Unlike other manufacturers we won’t tell the customer to send a mail, we will rather attend the issue the next morning. Even if a customer calls for a service for 3 am in the mid-night our service team will reach their premises and look after the issue. About our team, we consider them as a backbone of FAHI-Q and as of now we have 10 service engineers in Tirupur, 3 in Kolkata and 3 in Ludhiana. At the time of supply we send an engineer and a technician along with the machine to install and train the buyers team.
What are new products and segments you are planning to add in future?
As I said earlier, we are in the final stage of R&D process of oval type automatic Screen printing machine and digital printing machine which is expected to complete within 2 or 3 months, from there we have a plan to produce auxiliary machines related to the garment industry.
Most of the printing machine manufacturers are from Europe, America and China? Where does FAHI-Q stand in front of them in terms of quality and pricing?
FAHI-Q stands out by offering high-quality machines that rival those produced in Europe, America and China but at a more competitive price point. Our commitment to using advanced technology and providing robust after-sales support ensures that our machines are reliable and efficient. Additionally, our focus on affordability makes our products accessible to a broader range of customers without compromising on quality.
What sustainable initiatives you have taken both in terms of manufacturing and products offerings?
Sustainability and eco-friendly production are increasingly critical in the textile industry as companies seek to reduce their environmental impact. At FAHI-Q, we have adopted several sustainable practices. Our manufacturing processes prioritize energy efficiency and waste reduction. We use eco-friendly materials wherever possible and have developed printing technologies that minimize water and chemical usage. These initiatives not only help protect the environment but also meet the growing demand for sustainable products from our customers.
What are the latest trends and developments in screen printing technology?
Digital printing synchronized with oval type automatic printing machine are the latest trend. We are already in process of making oval printing machine. In addition we are planning to synchronize the digital printing machine with oval printing machine as well as octopus type. Synchronizing digital printing with octopus type automatic machine will create major impact in the industry, which helps the customer to print economically. We are also planning to supply digital machines to all the customers (Irrespective of brands) who are having octopus type printing machine.
Where do you think the garment factories (printers) are lacking in India?
Many garment factories lag in adopting the latest technologies that enhance efficiency and quality. Investing in advanced printing machines, such as our octopus and oval type automatic screen printing machines can significantly improve production speed and accuracy. Additionally, integrating automation and digital workflows can reduce human error and operational costs. Factories should also focus on training their workforce to handle new technologies effectively.
What are your suggestions to exporters/printers before buying a printing machine?
Before purchasing a printing machine, exporters and printers should thoroughly assess their production needs and capacity. They should consider the type of garments they produce and choose a machine that matches their specific requirements. It’s essential to evaluate the machine’s efficiency, durability, and maintenance requirements. Moreover, selecting a manufacturer known for excellent after-sales support is crucial to ensure long term reliability and assistance.
What do you think knitwear exporters should do to be more competitive globally? What are your expectations from the govt. for further growth of this industry?
Knitwear exporters should focus on innovation and quality to stay competitive globally. Investing in advanced machinery and adopting sustainable practices can set them apart from competitors. Diversifying their product range and exploring new markets can also provide a competitive edge.
We expect the government to support the industry by providing incentives for technological upgrades, promoting sustainable practices, and facilitating access to international markets through trade agreements and export assistance programs.
How was the last year for you and how do you look forward to the year 2024-25?
The last year was challenging yet productive for FAHI-Q and the textile printing industry. Despite global supply chain disruptions, we managed to maintain steady growth by focusing on innovation and customer support. We anticipate 2024-25 to be a year of significant growth as we launch our new digital integrated octopus and oval type automatic screen printing machines. The industry’s increasing demand for high-quality, sustainable and cost effective printing solutions aligns well with our product offerings and strategic goals.
